CounterAct - Software for merchants


Extensive features that cater for your every need

Features of CounterAct

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Suitable for timber, roofing, plumbers', ironmongers' and builders' merchants

We have customers all over the country ranging from small family run single site merchants to large multi-branch companies. It is easy to pick up the basics so your team can be up and running on their new system with the minimum of downtime.


  • Builders' MerchantsBuilders' Merchants
  • Timber MerchantsTimber Merchants
  • Plumbers' MerchantsPlumbers' Merchants
  • IronmongersIronmongers
  • Kitchen & Bathroom SuppliersKitchen & Bathroom Suppliers
  • Roofing MerchantsRoofing Merchants

Why do I need CounterAct software?

  • CounterAct is specially designed for builders' merchants, plumbers' merchants, roofing and timber merchants and ironmongers' merchants . It covers every aspect of your business from purchasing and pricing to estimating and accounting.
  • Maximise your profit margins by using a fully integrated system that brings back office and sales counter together, for the most efficient management.
  • Enjoy our first class service and customer support.

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Our Partners


Powered by Progress

CounterAct has been developed by Border using Progress 4GL RDMBS Database Software. Progress provides high performance support for mission critical transaction processing. It includes automatic roll back crash recovery to ensure the integrity of your data should you encounter a hardware failure.


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CounterAct allows for the electronic processing of purchase invoices from suppliers. We work with two leading industry partners, GXS Freeway and True Commerce (formerly Atlas) to enable our customers to benefit from trading via EDI. (Please refer to the CounterAct options section for further details.)



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CounterAct is written specifically for merchants - we don’t sell into any other industries. We are a service member of the Builders Merchants Federation.

National Merchant Buying Society



Border is proud to be Business Services Supplier to the National Merchant Buying Society.

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Adra is a leading provider of software for data matching . CounterAct now includes a link to allow for automatic bank reconciliation through Adra Match helping to streamline and digitize the monthly close process.         

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Users can upload scanned paper purchase invoices (or have them emailed direct from the supplier) to the Lexmark cloud. The relevant invoice information is extracted by the Lexmark system and the data is sent to CounterAct as an XML file to be automatically processed. Saving time, improving accuracy and providing an archive.

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We supply Altaro VM Backup on our CounterAct servers. 

CounterAct: tickQuick to Learn tickEasy to Use tickFirst Class Support   |   To arrange an demonstration call 01600 715 139

Border Merchant Systems Ltd, Singleton Court Business Park, Wonastow Road, Monmouth, NP25 5JA