Case Studies for CounterAct Software

Border Merchant Systems have worked closely with merchants to provide CounterAct software support and enhancements specific to their trade. Each story is different but every business has saved time and money by using CounterAct software. At Border Merchant Systems, excellent customer service has always been our highest priority, and it's why our customers are so happy to recommend us.

Inter-Line increases stock efficiency and reduce labour cost with CounterAct’s Mobile Stock Checking App

Inter-Line (South-West) Building Supplies was founded in 1876 as a dry-lining contracting company and in 1986 it became primarily a builder’s merchant. Further diversification into new product ranges, driven by customer demand, has seen addition to Inter-Line’s branch structure and product offering.


AC Leigh trebles its annual turnover with the help of CounterAct Software

AC Leigh is one of the UK's leading Architectural Ironmongers with over 50 staff and an annual turnover of £7 million. It supplies specialist ironmongery and security products to projects throughout the UK from branches across East Anglia. AC Leigh continually invests in staff, training and equipment to ensure it provides expert knowledge and exceptional levels of service.


Lords Builders' Merchant get it right first time with CounterAct software

Lords Builders' Merchant have high standards, and with CounterAct software they found a system that allows them to control stock and produce invoices accurately. Easy to use, CounterAct software has saved them time and money, with support from Border Merchant Systems every step of the way.


WC Plumbing & Heating & Bathroom Supplies Ltd invests in CounterAct Software to improve consistency and profitability

WC Plumbing & Heating & Bathroom Supplies Ltd is delighted to announce its recent investment in CounterAct Software from the UK’s most respected Merchant Software provider Border Merchants.


Border Merchant Systems developed tailor-made enhancements for LBS Builders' Merchants with CounterAct

LBS carefully researched their options when they decided they needed to install a software system. CounterAct software was the obvious choice: designed for builders' merchants and adaptable with enhancements developed by Border Merchant Systems. Now every aspect of their business, from reporting and analysis to quotations and stock control, seamlessly runs through CounterAct.


BBS Plumbing & Heating’s CounterAct Software gives outstanding business and customer benefits

BBS Plumbing & Heating Supplies Ltd was founded in 1933 as a general building and agricultural merchant. In the mid fifties, the firm moved into sanitary ware and central heating where it has specialised ever since. It has an existing site in Bristol and is due to expand to a second site at Bath later this year.


CounterAct software recommended by brick merchants Brick Store

Having looked at CounterAct before and chosen a competitor software instead which didn't work well, it took a number of years using a time-consuming manual paper-based system before Brick Store decided to try CounterAct for themselves. Now, there's no way they could see their business running without it!


Huws Gray asks, ‘Where will Border Merchant take us to next with its adaptable CounterAct Software?’

Huws Gray is one of the largest independent Builders Merchant in the UK. Since its formation in 1990, it has grown rapidly and now trades from 44 different locations ranging from Hay-on-Wye down in Herefordshire up to Bolton in the north-west and across to Derby in the Midlands.


Border Merchant Systems there from the get-go with J&Bs plumber's merchants

J&Bs set up trade as a plumber's merchant in 2007, and Border Merchant Systems helped them to go live with CounterAct software for the opening of their business. For them, it was particularly important to have a software for the trade counter that would process sales quickly. Border Merchant Systems gave them the level of support they needed to go live with a tight deadline.


Manningham Concrete Ltd invests in new CounterAct Software to improve business efficiencies and deliver outstanding customer care

Based in Bradford, this family run business supplies both the building trade and DIY enthusiasts. Manningham sells a wide range of products from hardware, timber, doors, fencing and decking to roofing and tools.


CounterAct: tickQuick to Learn tickEasy to Use tickFirst Class Support   |   To arrange an demonstration call 01600 715 139

Border Merchant Systems Ltd, Singleton Court Business Park, Wonastow Road, Monmouth, NP25 5JA