Latest Posts

Border Christmas Opening Hours

Published on 5th December, 2019 in the category: News.


We wish you a very Merry Christmas and a Happy New Year.


Below are our Christmas opening hours:  



Monday 23rd December    8.30 - 5.30
Christmas Eve   8.30 - 12 Noon
Christmas Day   Closed
Boxing Day    Closed
Friday 27th December   8.30 - 5.30
Monday 30th December    8.30 - 5.30
New Year's Eve   8.30 - 5.30
New Year's Day   Closed
Thursday 2nd January 2020   8.30 - 5.30
Friday 3rd January 2020   8.30 - 5.30



Introducing our core values to Border new starters

Published on 28th November, 2019 in the category: News.


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Border is part of the Hermitage Innovation Group of companies: 


Border Merchant Systems

Fidelity Systems


We all share the same core values: Honesty - Wellbeing - Enthusiasm

Having had a number of new starters across the group in recent months, we took the opportunity to bring them all together undertake two days training designed to reinforce these core values and explain how important they are to us all.


The training was run by Heather Wright from Advance Performance Ltd who is a fantastic coach and motivational speaker.


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The sessions took place in the historic Old Grammar School in Market Harborough, a building that dates back to the 1600’s.



New Customer - Greengates Builders Merchants

Published on 6th November, 2019 in the category: News.

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Border would like to welcome our newest CounterAct user.


Based in Accrington in Lancashire, Greengates are one of the few remaining family owned Builders and Timber merchants in the area.


They supply both trade and DIY customers a huge range of products, priding themselves on offering a fast friendly, efficient and knowledgeable service at competitive prices.





Coming soon - 360 Degree Overview

Published on 5th November, 2019 in the category: News.

We are well into the process of sending out CounterAct Issue (2-8B) to our customers. However, our Development Department are busy working on the next release. 


A new feature that will be added to the next CounterAct release is the 360 Degree Overview. 


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New CounterAct Issue (2-8B)

Published on 2nd October, 2019 in the category: Updates.

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We are just about to start sending out the latest CounterAct update (2-8B) to our customers. (All Border customers receive system updates as part of their support contract.) 


Highlights of the issue include the ability to mass release delivery notes, an option to use thermal printers to print account collection and return notes as well as cash receipts.





Enhancements for Specials

Published on 10th September, 2019 in the category: Updates.

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We have some added some enhancements to how CounterAct deals with special products. 


On a supplier account you can now specify a default product group which is used for new special products from that supplier.


Coming soon in CounterAct release 2-8B, we will add another feature which will allow you to specify the default margin you should be making on new special products from that supplier. For example, you specify 30% and CounterAct automatically will put M30 into the special selling field in sales and orders.



CounterAct: tickQuick to Learn tickEasy to Use tickFirst Class Support   |   To arrange an demonstration call 01600 715 139

Border Merchant Systems Ltd, Singleton Court Business Park, Wonastow Road, Monmouth, NP25 5JA