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New Customer - Talbot Block

Talbot Block Ltd are a Builders’ Merchant, DIY and Garden Centre. Operating from a large site in Port Talbot, South Wales they supply to both trade and retail customers throughout the area.

They hold a large stock and supply everything a professional tradesman requires. The garden centre includes a large paving display area as well as offering a patio design service.

Talbot Block had their CounterAct system installed at the end of November 2019 and then moved into their on-site training programme. Product, customer & supplier data from their old system had been provided in advance so the new system was already pre-loaded with a lot of the required information.

Talbot Block were very studious with their training and practicing on their test system so were ready for successfully go live on the 1st February.

Phil Davies – Commercial Manger at Border “Talbot Block did all the work necessary to make sure that their system go-live was successful. Our aim is for the system changeover to be seamless from a customer point of view. I am delighted to welcome Talbot Block as a new live CounterAct users. We look forward to working closely with Richard, Maurice and the and the team to help them get the most from their investment in CounterAct.”