At our recent CounterAct User Meetings, we launched phase 1 of its Business to Business web portal.
B2B phase 1 enables account customers to log in via a secure web site to access and update account information as well as pay bills.
The portal links real time with CounterAct and includes the following functionality:
CounterAct customers will be able to have their portal styled to fit in with their company branding, colour scheme and logo.
Customers can simply provide a link to the portal from their existing site or use it as an opportunity to have a brand new site designed with portal functionally and web trading for cash customers.
B2B phase 2 will follow in the spring and will include functionality for account customers to place orders on line either for delivery or via click and collect.
Phase 1 of the portal has been priced in bands to make it accessible for customers of all sizes. Border look after the maintenance and hosting of the portal as well as the site design. Users will also be trained on how to setup access rights for their customers to provide the necessary information.
We hope that the portal will be a fantastic tool for our customers to provide key account information on-line to their account customers. The portal will both reduce the admin overhead for our customers and help them provide a better service to their customers.