Lords Builders Merchants branch in Hayes in Middlesex has gone from strength to strength since it opened at the beginning of the year. The new depot added to their existing branches at Park Royal, Edmonton and Westbourne Grove.
The Hayes branch covers the same product range as Park Royal including heavy side, paint mixing, timber and skip hire. It also specialises in the supply of civils.
Lords have been supplying both the trade and public for over 25 years. The company's growth and success is based on their core business principals of service and trust. Lords ensure staff have an excellent knowledge of their product range and are able to offer sound advice on the best product for a particular job.
Lords use CounterAct to help run their business. CounterAct's ease of use and speed on the trade counter and sales office help make sure that orders are dealt with quickly and efficiently.
Lords regularly request feedback from customers to make sure that they maintain a high standard of accurate billing. Making sure you get it right first is another feature of CounterAct that helps ensure that invoices are correct, keeping queries to a minimum.