Border Merchant Systems would like to welcome its newest CounterAct user, Marsland Timber & Building Supplies.
Established in 1850, Marsland are Yorkshire's leading timber merchant and building material supplier. They trade from three branches: Wetherby, Burley-in-Wharfedale and Harrogate.
Whilst the company's core business remains timber it has over a period of time expanded its product range to include complementary areas such as a specialist hardware trade counter and a heavy side builders merchant trade counter, thereby offering a "one stop shop" for local tradesman and general public alike.
Like all successful independent's, it is the quality of customer service that sets them apart.
Marsland had been using a bespoke software system for a number of years and before talking up the expensive
upgrade being offered they decide to take a look at the market and see if a dedicated merchant system might be a better option.
After an on-site demonstration and discussions they decided that CounterAct was the best option for them.
Border worked closely with Marsland to convert the necessary data from their old system so it was already installed when their new CounterAct server was setup at the end of January. They breezed through their on-site system training plan and went live on CounterAct on 1st April.