Latest Posts

Two New Webinars

Published on 6th January, 2021 in the category: News.

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We have recently added two new webinars to our CounterAct You Tube Channel. 


Direct Orders: Click Here  


Customer Orders: Click Here 


Eventhough these presentations are aimed at existing CounterAct users and are quite in depth you may find them interesting if you are considering changing your merchant software system.


Our YouTube Channel has lots of informtion on the system as well as details on new CounterAct features and updates.    



Happy Birthday to Us!

Published on 1st December, 2020 in the category: News.

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Border Merchant Systems is 30 years old today!


Formed by a group of merchants, Border was started purely as a support company. We then began developing our own merchant software and have never looked back. 


The company has certainly come a long way since then. 


Border is now part of the Hermitage Innovation Group of companies. We have over 80 companies of all different sizes throughout the UK running their businesses on CounterAct.


Whatever the future holds, Border will always endeavour to provide our customers the highest level of service and support possible whilst being true to our core values of honesty, well-being & enthusiasm.   





CounterAct Web Portal

Published on 16th November, 2020 in the category: News.

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The CounterAct Web Portal is a fantastic tool that allows account customers to log into a secure section of the merchants website and carry out numerous admin functions including getting a copy of and invoice or statement, seeing a POD or paying their account.





BBM Go Live On CounterAct

Published on 14th September, 2020 in the category: News.



Border would lile to welcome BBM as our newest live CounterAct user.


Its a new start us business that has gone live on CounterAct in record time. 


We wish Mick & Charlotte all the best in their new buiness venture and look forward to supporting them in the future. 



New You Tube Videos

Published on 14th August, 2020 in the category: News.

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Border Support has recorded a number of new videos to highlight the enhancements in the more recent CounterAct issue, 2-8C.


To watch them as well as view the other videos and webinars avaialable, visit the CounterAct You Tube Channel


All CounterAct users receive new issues (upgrades) as part of their support contract. 



DS Insulation Go Live on CounterAct

Published on 3rd July, 2020 in the category: News.

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DS Insulation Ltd in Leicester is a specialist merchant stocking and supplying a wide range of insulation products throughout the region.


Originally due to be live in the spring, installation and training for their CounterAct system was hampered by the Covid crisis. In the end, they were ready to go live on the 1st July.


We wish Darren and his team at DS Insulation well with their new CounterAct system. This has been a challenging time for all of us and we are delighted to finally have got them over the line.



CounterAct: tickQuick to Learn tickEasy to Use tickFirst Class Support   |   To arrange an demonstration call 01600 715 139

Border Merchant Systems Ltd, Singleton Court Business Park, Wonastow Road, Monmouth, NP25 5JA